FAQ

To connect your account to Quantower, follow the steps below:

1. Open Quantower and click on the Connection tab in the upper right that says, "The Trading Pit Rithmic".

2. A new pop-up will appear for you to log in. To do so, select the Demo option and enter the User ID and Password we sent you via email. Before you can connect, click on the Connection settings. 

3. Set the Demo server to TheTradingPit - Frankfurt / Chicago (depending on the server you see in your email). Please tick the 2 boxes ‘Enable ‘Market by Order’ (MBO) more’ and ‘Enable Rithmic logs’ as shown below.

4. If you see the below on your screen, your account is now connected to Quantower and you are ready to start trading. 

5. If you see the error below, please check your Internet connection, your Connection settings, or credentials.

If you have checked the above and can't seem to resolve the issue, please get in touch with our support team with a screenshot of your login, and we will happily assist you.

For Futures Challenges the trading platforms we currently support are ATAS, Quantower, R/Trader and Bookmap.

You can download ATAS, Quantower, R/Trader platforms from your Dashboard, as well as Bookmap from the official website. After you download Bookmap we will provide you a License key if you have purchased one of our Standard-Executive-VIP Challenges.

Our trading accounts are also functional with Sierra Charts, Jigsaw & Volfix, although for these platforms you would have to have your own license.

For Futures, currently, only R/Trader has a mobile app on both Android and iOS.

Our only supported Futures trading platform which is currently compatible with Mac is Bookmap, which we also provide a free license to if you are a trader at The Trading Pit.

Although we currently do not support Ninja Trader, we are always looking to add new platforms that will make our partners' experience in The Trading Pit even better.

To start trading on your Futures Challenge, the only thing you need to do is Accept Rithmic Terms and conditions and Download any of our supported platforms.

From your Dashboard, you can download any of our supported trading platforms. You get access to your Dashboard after purchasing one of our Challenges.

Due to security purposes, we cannot reset or change password. Although, we can re-send an email with your credentials to your initial registered email.

Yes, in Futures Challenges you can switch from one platform to another. Just keep in mind, you cannot be logged into the same account on two platforms simultaneously.

Yes, it is possible to be connected to two platforms at the same time. All you have to do is open R/Trader and select 'Allow Plugins'. Then for each platform you want to log into you will select 'Use plugin connection'.

Below you can find an example for each platform.

Log into R/Trader by allowing plugins.

Then when connecting your TTP account to ATAS select 'Use Plug-in connection'

To connect Quantower, after allowing Plugins on R/Trader, head over to Quantower and open connection settings.

Select 'Use RTrader' and proceed to connect your account.

For any further assistance you can contact us through email on [email protected] or via Live Chat on our website.

You can find the ATAS download link on your Dashboard if you purchase a Futures Challenge.

For more information on how to get your license once you download the platform, click here.

Follow our ATAS Installation Guide steps to install the ATAS platform on your desktop device.

We offer free ATAS license for our traders. Just register your email and receive your ATAS license credentials by clicking here.

If you are a Trading Pit trader, you can get a new ATAS license by clicking here.

To connect your account with the ATAS platform, follow the steps below:

1. Go to the main window on the ATAS platform and left-click on Connections or Feed Source.

2. A new pop-up will appear, click the Add button on the bottom left to add a new connection.

3. From the new pop-up, choose data Provider “The TradingPit Rithmic” or if you have your own license choose “Rithmic” and click Next.

4. A new pop-up will appear so you can log in to your TTP account. To do so, enter your User ID and Password that we sent you via email, set your server to TheTradingPit Rithmic – Chicago/Frankfurt, and click Finish. 

5. On the Connections window, find “TheTradingPit Rithmic” or “Rithmic” (whichever you added earlier) and click Connect. Your TTP account is now connected to the ATAS and you are ready to trade. 

If you are not connected, please check if your credentials and server are correct and check your internet connection.

Head over to your ATAS platform and click on the Accounts tab as per the below photo.

To find a specific instrument on ATAS, follow the steps below:

1. Start by clicking on the Charts icon.

2. Click on All Instruments and then search for your instrument of choice.

To open a trade on ATAS, follow the steps below:

1. First open the Chart or DOM as shown below.

2. Find the instrument of your choice.

3. Open the Chart Trader and then set your order Buy/Sell.

To modify or delete an order on ATAS, head to the Orders Window, choose the Order you want to close, and click Cancel.

As shown below, open the Orders Window, choose the Limit you want to close, and click Cancel.

To view specific market data (DOM) on ATAS, follow the steps below:

1. Press on the SMART DOM icon.

2. A new pop-up will appear, showing the Market Depth.

You can find the Quantower download link on your Dashboard if you purchased a Futures Challenge.

For more information on how to connect your TTP Rithmic account to Quantower, click here.

Follow our Quantower Installation Guide to install the Quantower platform on your desktop device.

To see your account information in Quantower, follow the steps below:

1. Start by pressing the Acc icon.

2. A new pop-up will appear with your Account info. If you want to select a different account, click on the Account number and select it from the drop-down list.

To find a specific instrument on Quantower, follow the steps below:

1. Start by clicking on the Cht button.

2. From the new pop-up that will open, click on the Search Area.

3. Click on the Search tab and type in your instrument of choice.

Make sure that we offer the instrument you are looking for by checking here.

To open a trade on Quantower follow the steps below:

1. Start by opening the Cht button.

2. Find the instrument you want to trade.

3. Open the Trader Tool and set your Buy/Sell market order.

Cancel Order

To cancel an order on Quantower, follow the steps below:

1. Start by Opening the Ord button to view all your open positions.

2. Find the Order you want to cancel, select it and then press Cancel.

Modify Order

To modify an order in Quantower, follow the steps below:

1. Start by Opening the Ord function to view all your orders

2. Right-click on the order you want to modify.

3. Enter the parameters you want and click Modify.

To see the Specifications of a specific instrument in Quantower, follow the steps below:

1. Start by clicking the Cht button.

2. From the new pop-up that will open, click on the Search Area.

3. Click on the Search tab and type in your instrument of choice. You will then see the specifications in the Symbol info on the right-hand side of the window as shown in the example below.

Make sure we offer the instrument you are looking for by checking here.

On Quantower, hover your mouse over your open position on the Chart and you will see SL/TP options. Drag and drop the cursor up or down, setting a take profit or a stop loss as you wish.

To view specific market data (DOM) on Quantower, follow the steps below:

1. Press the DOM button.

2. A new pop-up will appear, showing the Market Depth.

To change the number of DOM levels in Quantower, follow the steps below:

1. Go to the Quantower header and click on the DOM button.

2. Click on the drop-down button in the upper-right corner.

3. From the list of options, select Settings.

4. A new pop-up will appear, head onto the ''Number of levels'' option and enter the number of DOM Levels you want to see. Once done, close the window.

To connect your account to VolFix, follow the steps below:

1. Start by logging into VolFix with your purchased License.

2. Press on the Setup button and choose Connections.

3. In the Connections window select New and choose Rithmic as your server.

4. Enter the User ID and Password we sent you via email, select System The Trading Pit server in the Rithmic Setup Window, and click Apply.

Your account is now connected to VolFix and you are ready to start trading. If you are not connected, please check if your credentials and server are correct and check your internet connection.

If you have checked the above and can't seem to resolve the issue, please get in touch with our support team with a screenshot of your login, and we will happily assist you.

To connect your TTP account to Volume Trader Terminal, follow the steps below:

1. Download VTT and enter your License received from Volume Trader. Please note that The Trading Pit does not provide free license for this platform.

2. After entering your license credentials, click on the Connection tab in the upper right that says, "Rithmic".

3. A new pop-up will appear for you to log in. To do so, select the Demo option and enter the Platform Username and Password we sent you via email. Before you can connect, click on the Connection settings.

4. Set the Demo server to The Trading Pit - Frankfurt/Chicago and then exit to press Connect.

5. If you see the below on your screen, your account is now connected to VTT and you are ready to start trading.

6. If you see the error below, please check your Internet connection, your Connection settings, or credentials.

If you have checked the above and can't seem to resolve the issue, please get in touch with our support team with a screenshot of your login, and we will happily assist you.

You can find the Rithmic download link on your Dashboard if you purchased a Futures Challenge.

After you download Rithmic and log in using the platform credentials you received via email, you will have to activate your account before you can start trading.
For more information about how to activate your account, click here.

R/Trader has a mobile app available on iOS and Android devices. Head over to the PlayStore for Android or the AppStore for iOS and download the mobile platform app.

To log in to the Rithmic platforms, follow the below steps:

1. Enter your platform User ID and Password you received via email.

2. Choose The Trading Pit as your system.

3. Choose Frankfurt as your Gateway Location.

4. Click Login.

To find a specific instrument on Rithmic, follow the steps below:

1. Click on the Order book icon.

2. Double-click on Symbol.Exchange.

3. Type your instrument code in the search field.

4. Double-click on the instrument of your choice and then close the window.

The instrument will appear in the Symbol.Exchange field as shown in the example below.

To open a trade on Rithmic, follow the steps below:

1. Open the Order Book then choose the instrument you want to trade.

2. Select the account you want to trade, the number of contracts you want to open, and then choose Buy/Sell.