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FAQ General Payouts What is your payout policy?

What is your payout policy?

Step-by-Step Request Process

  1. Reach the profit target on your Earning account.

  2. Click on Request Withdrawal via your Dashboard.

  3. Ensure you have completed your KYC and uploaded your preferred payout method in your Client Area.

If your KYC is approved (not only submitted) and you request a payout by Monday, you will be paid out the upcoming Friday.

If your KYC is not yet approved by Tuesday morning, then your payout will be executed the following Friday.

The Trading Pit pays out every Friday and the processing time is as per below:

  • Crypto Transfer: Within the Day

  • International Wire/SWIFT: up to 5-7 business days

  • SEPA Transfer: up to 1-3 business days

These transfer times are only estimates and may be impacted by additional reviews or requests for information at the discretion of the payment providers or the Finance & Compliance Team. Most payment providers, especially banks, do not process payments on weekends and public holidays.

IMPORTANT NOTE!

For Crypto payouts, please make sure to select the correct network type of the crypto you are requesting payment for; otherwise, funds may be sent to the wrong address. Crypto transactions cannot be reversed or cancelled once sent due to the irreversible nature of blockchain transfers.

Crypto wallet address tend to change once every 2-3 months please make sure to check it and upload the new one in your Client Area.